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The MRCS Difference: Exceptional Employees
Our clients stay with us because of our exceptional employees. MRCS employees are a cut above the rest. We spend more time than any other firm in the industry searching for the best employees for our clients. Whether it’s a full time employee, or a service rep, our employees are punctual, attentive to detail, accurate and professional. Our employees make the difference.
MRCS is about accuracy, reliability and exceptional employees. When we take on a new client, we take the time to fully understand their needs, and then set up the release-of-information function to complement the current workflows.
With MRCS quality assurance system and highly trained employees, you’ll find that our service is unlike any that you’ve had before. MRCS and its employees are here to work for you.
For over 6 years, MRCS has securely processed thousands of records for Life and Health Insurance companies. Our clients come to us for our reputation of accurately and efficiently processing medical records requests. We stringently review every request and record released, ensuring that every record release is correct.
We go the extra mile for you, ensuring that we catch every misfiled lab and report, every incorrect authorization and that each record is delivered securely and correctly.
Key Benefits
- Great employees that work with you and help fulfill your company needs.
- Professional and reliable employees that will always exceed even the most demanding administrator’s expectations.
- Fully HIPAA trained.
- Every record goes through our extensive QA system, ensuring accuracy and completeness.
- Every individual in customer service at our main headquarters is capable of answering all questions without the distraction of transferred phone calls to ensure fast and efficient performance on our behalf
- We expendite all cases in a friendly and proper demeanor.
- We know that getting medical records quickly is key to having policies underwritten as soon as possible. Our dedicated team has over 20 years of established relationships with hospitals and medical providers, to ensure that your records are retrieved accurately and on time!
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